At PetRest Co, your satisfaction (and your pet’s comfort!) is our top priority. We’re confident you’ll love your purchase — but if something isn’t right, we’ll make it right.

🔄 30-Day Return Guarantee

You have 30 days from the date of delivery to request a return.

We accept returns for:

• Defective or damaged items
• Incorrect products
• Changed your mind?
  We gladly accept returns within 30 days for unused items in original condition. Return shipping is the buyer’s responsibility — we keep our prices low by not building these costs into every order.
  
  
  

✅ Full Refunds

If your item arrives defective, damaged, or not as described — we’ll offer a 100% refund or free replacement.

Just email us at petrestco@gmail.com with:

Your order number, and the issue!

🔁 Changed Your Mind?

No worries! We gladly accept returns within 30 days for unused items in original condition. Return shipping is the buyer’s responsibility — we keep our prices low by not building these costs into every order.

⏱️ Processing Time

Once we receive your return, please allow 3–5 business days for your refund to be processed. You’ll receive it back to your original payment method.

💬 Start a Return

To begin the return process, email us at:

📧 petrestco@gmail.com

Include your order number and reason for return — we’ll guide you through the steps quickly and smoothly.

Still have questions? Visit our FAQ page or reach out anytime.

We’re here to help — and to keep your pup happy, cool, and comfy!